Once any participant s document or screen has been shared in a meeting you may request to gain mouse keyboard control via the zoom controls as seen below.
Request remote control zoom.
Click show options and then click request remote control.
Simply click on the options button and select request remote control they will then be able to grant or deny you access to their document or device.
You can view and edit keyboard shortcuts in your keyboard shortcuts settings.
If the user on the other end is using a windows instruct them to enable the remote control of all applications in their zoom desktop client settings.
This is a helpful feature for interacting.
Problems receiving email messages from zoom.
Requirements to grant remote control 1.
Sign in to the zoom desktop client.
Far end camera control allows another participant to take control of your camera and use pan tilt zoom ptz functionality of the camera.
If you joined a meeting on an ipad or android device you can t request remote control or give remote control.
The keyboard shortcuts will appear.
The host of the meeting is the only participant that can request far end camera control.
Click your profile picture then click settings.
Use these functions to control the participant s screen.
Ipad and android devices for example currently don t allow requesting or giving remote control.
The webcam must have these features for this to work.
Participants sharing the screen must be on a pc or mac.
A participant who is screen sharing with the zoom desktop client can give you remote control.
Participants must attend meetings on pc mac and ipad devices.
Request remote control when the host participant starts screen sharing the meeting toolbar is displayed.
Instruct the remote user to click approve to the request step 2 in the zoom screen share guide click the user s desktop screen to begin controlling the remote computer.
During a remote support session the user that requested control can enter admin credentials in uac user access control windows if prompted.
At the top of your screen select the view options dropdown and click request remote control and then request to the window prompt.